Terms and Conditions
Ayshey | اي شي Store – Kuwait

Welcome to Ayshey | اي شي. By using our services or placing an order from our store, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

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1. Definitions

Store / We / Us: Refers to Ayshey | اي شي.

Customer / User: Any person who places an order or uses the store’s services.

Services: All food products and delivery services provided by the store.

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2. Acceptance of Terms

By using the services of Ayshey | اي شي or placing an order through the website, application, phone, or any other platform, you acknowledge and agree to these Terms and Conditions.

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3. Orders

All information provided when placing an order must be accurate and complete.

The store reserves the right to refuse or cancel any order in the following cases:

• Product unavailability

• Pricing errors

• Suspicion of incorrect or fraudulent orders

The store may contact the customer to confirm the order before preparation.

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4. Pricing and Payment

All prices are displayed in the local currency (Kuwaiti Dinar) unless stated otherwise.

Prices may or may not include delivery fees depending on the area.

The store reserves the right to modify prices at any time without prior notice.

Payment methods may include:

• Cash on Delivery

• Online Payment

• Debit/Credit Cards

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5. Delivery

Ayshey | اي شي provides delivery services to selected areas within Kuwait.

Delivery times are estimated and may be affected by factors such as:

• Traffic conditions

• Weather conditions

• High order volume

Customers must provide a clear address and valid contact number.

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6. Cancellation and Refund Policy

Due to the nature of food products:

• Orders cannot be returned or exchanged after delivery.

• Orders may only be canceled before preparation begins.

• In case of an incorrect order or quality issue, customers should contact us shortly after receiving the order so an appropriate solution can be considered.

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7. Food Allergies

Some products may contain ingredients that could cause allergies such as:

• Nuts

• Milk

• Gluten

• Eggs

Customers are responsible for informing the store of any food allergies before placing an order.

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8. Intellectual Property

All content related to Ayshey | اي شي, including:

• Trade name

• Logo

• Images

• Designs

are the property of the store and may not be used or reproduced without prior permission.

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9. Liability

Ayshey | اي شي strives to provide the best possible quality of food and services.

The store is not responsible for misuse of products after delivery to the customer.

Customers are responsible for ensuring the accuracy of their order details before confirmation.

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10. Privacy

Ayshey | اي شي respects customer privacy. Personal information is used only for:

• Processing orders

• Improving services

• Contacting customers when necessary

Customer information will not be sold or shared with third parties except when necessary for operational purposes.

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11. Amendments to the Terms

Ayshey | اي شي reserves the right to modify or update these Terms and Conditions at any time. Updates will be published on the official platform, and continued use of the service constitutes acceptance of the updated terms.

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12. Governing Law

These Terms and Conditions are governed and interpreted in accordance with the laws of the State of Kuwait, and any disputes arising from them shall be subject to the jurisdiction of the courts of Kuwait.